Privacy Policy
This Privacy Policy explains how Mesilla Crest Appliance Repair handles information connected with appliance-service inquiries and use of applianceinlascruces.com.
Last updated: October 3, 2026
Your privacy at a glance
- ✓You choose what you send usFor example, contact details and appliance information.
- ✓We use information to respond and operate the siteWe keep the purpose tied to service and website operations.
- ✓Third-party tools may process limited dataOnly where a website, communications, hosting, or service tool is used.
- ✓You can contact us with privacy questionssupport@applianceinlascruces.com
Mesilla Crest Appliance Repair
- Website
- applianceinlascruces.com
- Phone
- (575) 216-9300
- Address
- 1595 W Amador Ave, Las Cruces, NM 88005
Information you choose to provide
When you contact us, you may provide information such as your name, phone number, email address, service address, appliance type, brand, model information, symptoms, error codes, photographs, or other details needed to understand your request.
If the website offers a contact form, information entered into that form is treated the same way as information you send by email or provide by phone.
Technical information and website activity
Web hosting, security, analytics, or similar website tools may automatically process technical information when you visit the site. This can include an IP address, device or browser type, approximate location derived from an IP address, referring page, pages viewed, and date or time of access.
We use this type of information to keep the website functioning, protect it from misuse, understand how pages are used, and measure the effectiveness of website or marketing activity where such tools are enabled.
Phone calls, email, and service communications
When you call or email Mesilla Crest Appliance Repair, we use the information you provide to respond to your request, determine whether a service is within scope, coordinate communication, and maintain appropriate business records.
Call-routing or call-tracking technology may be used to connect calls or measure where inquiries originate. If call recording is used, any notice required by applicable law should be provided before or at the start of the recording.
Providing a phone number for a service inquiry does not by itself mean that you have agreed to unrelated promotional text messages. Service-related calls or messages may be used to respond to an inquiry you initiated.
Cookies and similar technologies
The website may use cookies or similar technologies for basic functionality, security, analytics, or measurement. The specific tools in use can change as the website is maintained.
Where applicable law requires consent for optional cookies or similar technologies, an appropriate notice or choice mechanism should be presented. Browser settings may also allow you to block or delete cookies, although doing so can affect some website features.
How we use information
Respond to inquiries
Understand the appliance problem and communicate about service eligibility or next steps.
Operate the website
Maintain functionality, security, performance, and troubleshooting.
Business records
Maintain records reasonably related to communications, service inquiries, and completed work.
Measure performance
Understand how people reach and use the site when analytics or marketing-measurement tools are enabled.
When information may be shared
Information may be shared with service providers that support website hosting, security, communications, analytics, call routing, customer communications, or other functions used to operate the business or website.
Information may also be disclosed when reasonably necessary to comply with law, respond to legal process, protect rights or safety, investigate misuse, or as part of a business reorganization, transfer, or similar transaction.
Third-party providers process information under their own terms and privacy practices where applicable.
How long information is kept
We keep information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, protect the website, and meet legal or accounting obligations.
Different categories of records may be kept for different periods. When information is no longer reasonably needed, it may be deleted, de-identified, or retained only where a legitimate legal or business reason applies.
Data security
We use reasonable administrative and technical measures appropriate to the website and the information involved. No website, transmission method, or storage system can be guaranteed to be completely secure.
If you believe information you sent through the website or to the business has been misused, contact us promptly using the information below.
Access, correction, and privacy questions
Depending on where you live and the law that applies, you may have rights relating to personal information, such as asking about information we hold, requesting correction, or requesting deletion where legally available.
To make a privacy request, email support@applianceinlascruces.com. We may need enough information to reasonably verify the request before taking action.
External links and embedded services
The site may link to or display services operated by third parties, such as maps, review platforms, scheduling tools, videos, or other websites. Their privacy practices are governed by their own policies, not this one.
Children’s privacy
This website is intended for people seeking household appliance-repair information and services. It is not directed to children under 13, and we do not intentionally request personal information from children under 13 through the website.
Changes to this Privacy Policy
We may update this policy when website tools, business practices, or legal requirements change. The date at the top of the page shows when this version was last updated. Material changes may also be accompanied by additional notice where appropriate.
Contact us about privacy
- Phone
- (575) 216-9300
- 1595 W Amador Ave, Las Cruces, NM 88005
Common questions
What information do I need to provide?
Only the information reasonably needed for your inquiry. Appliance type, brand, model information, symptoms, and contact details are often useful.
Do you use cookies?
The website may use cookies or similar technologies for functionality, security, analytics, or measurement. Availability and use can change with the website’s configuration.
Could calls be tracked or recorded?
Call-routing or measurement technology may be used. If a call is recorded, notice should be provided when required by applicable law.
How do I ask a privacy question?
Email support@applianceinlascruces.com or call (575) 216-9300.